Ombudsman investigative reports Hendra Virus Report Published 3 Nov 2011 | State departments This investigation reviewed agency responses to Hendra virus incidents between 2006–2009. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/228/Hendra_Virus_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/228/Hendra_Exec_Summary.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/228/Hendra%20Report%20-%20Media%20release.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/228/Hendra%20Report%20-%20FAQs.pdf.aspx?Embed=Y Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y Airport Link Project Report Published 27 Jun 2011 | State departments An investigation into complaints about night-time surface work. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/218/Airport_Link_Report.pdf.aspx Media Button URL /ArticleDocuments/218/Airport_Link_Ombudsman_Statement.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Justice on the Inside Report Published 28 Oct 2009 | State departments A review of Queensland Corrective Services’ management of breaches of discipline by prisoners. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/229/Justice_on_the_inside.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/229/Justice_on_the_inside_executive_summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | State departments This report discusses the principles of good regulatory practice from a public sector perspective. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Classification and Movement of Prisoners Report Published 23 Jul 2009 | State departments An investigation of Queensland Corrective Services’ process for the classification, placement and transfer of prisoners Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/223/Classificaiton_and_movement_of_prisoners_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/223/Classification_Movement_executive_summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Workplace Electrocution Project Published 30 Jun 2005 | State departments A report on investigations into the adequacy of the responses of government agencies to nine fatal electrical incidents and an analysis of the effecti ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/244/Workplace%20Electrocution%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Hendra Virus Report Published 3 Nov 2011 | State departments This investigation reviewed agency responses to Hendra virus incidents between 2006–2009. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/228/Hendra_Virus_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/228/Hendra_Exec_Summary.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/228/Hendra%20Report%20-%20Media%20release.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/228/Hendra%20Report%20-%20FAQs.pdf.aspx?Embed=Y Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y Airport Link Project Report Published 27 Jun 2011 | State departments An investigation into complaints about night-time surface work. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/218/Airport_Link_Report.pdf.aspx Media Button URL /ArticleDocuments/218/Airport_Link_Ombudsman_Statement.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Justice on the Inside Report Published 28 Oct 2009 | State departments A review of Queensland Corrective Services’ management of breaches of discipline by prisoners. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/229/Justice_on_the_inside.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/229/Justice_on_the_inside_executive_summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | State departments This report discusses the principles of good regulatory practice from a public sector perspective. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Classification and Movement of Prisoners Report Published 23 Jul 2009 | State departments An investigation of Queensland Corrective Services’ process for the classification, placement and transfer of prisoners Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/223/Classificaiton_and_movement_of_prisoners_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/223/Classification_Movement_executive_summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Workplace Electrocution Project Published 30 Jun 2005 | State departments A report on investigations into the adequacy of the responses of government agencies to nine fatal electrical incidents and an analysis of the effecti ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/244/Workplace%20Electrocution%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Hendra Virus Report Published 3 Nov 2011 | State departments This investigation reviewed agency responses to Hendra virus incidents between 2006–2009. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/228/Hendra_Virus_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/228/Hendra_Exec_Summary.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/228/Hendra%20Report%20-%20Media%20release.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/228/Hendra%20Report%20-%20FAQs.pdf.aspx?Embed=Y
Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y
Airport Link Project Report Published 27 Jun 2011 | State departments An investigation into complaints about night-time surface work. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/218/Airport_Link_Report.pdf.aspx Media Button URL /ArticleDocuments/218/Airport_Link_Ombudsman_Statement.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Justice on the Inside Report Published 28 Oct 2009 | State departments A review of Queensland Corrective Services’ management of breaches of discipline by prisoners. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/229/Justice_on_the_inside.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/229/Justice_on_the_inside_executive_summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | State departments This report discusses the principles of good regulatory practice from a public sector perspective. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Classification and Movement of Prisoners Report Published 23 Jul 2009 | State departments An investigation of Queensland Corrective Services’ process for the classification, placement and transfer of prisoners Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/223/Classificaiton_and_movement_of_prisoners_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/223/Classification_Movement_executive_summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Workplace Electrocution Project Published 30 Jun 2005 | State departments A report on investigations into the adequacy of the responses of government agencies to nine fatal electrical incidents and an analysis of the effecti ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/244/Workplace%20Electrocution%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg