Resources and videos to help you
Resources
Find out:
ReachDeck is an application that gives reading and translation support to help you to access our website. The ‘Got a problem?’ translated brochure ReachDeck (PDF 1022.8KB) brochure has details on how to access ReachDeck in 14 languages.
Easy Read
Easy Read combines short, simple sentences with images to explain complex information so it’s easier to understand. It is a writing style that helps people who find it hard to read, such as people who are not familiar with English, or who have low literacy or learning disability. Find out about:
- Queensland Ombudsman (PDF 1.1MB) – how to make a complaint and what to expect
- Inspector of Detention Services – what we do on an inspection and what happens afterwards. Specific versions for:
Videos
To better explain our services, these videos detail:
- what an ombudsman is
- who we can assist
- how and when we should be contacted.
These tips for effectively seeking help with your complaint have a focus on the needs of people with impaired capacity.
These videos can be viewed in any order. It may be that someone only needs to view one or two to find the answers they are seeking.
Videos embedded below all include Auslan interpretation. They can be viewed in a playlist on our YouTube channel:
We have a duplicate playlist of this content to assist people with impaired vision:
Watch the Audio description version of this content.
Watch the Audio description version of this content.
Watch the Audio description version of this content.
Watch the Audio description version of this content.
Watch the Audio description version of this content.
Watch the Audio description version of this content.
Watch the Audio description version of this content.