Ombudsman investigative reports

Complaints Matter (Local Councils) Report

Published 15 Sep 2010 | Local councils

A review of the complaints management systems of Queensland local councils.

Published 4 Feb 2010 | State departments

A review of the complaints management systems of Queensland government agencies.

Published 28 Oct 2009 | State departments

A review of Queensland Corrective Services’ management of breaches of discipline by prisoners.

Published 1 Oct 2009 | State departments

This report discusses the principles of good regulatory practice from a public sector perspective.

Published 23 Jul 2009 | State departments

An investigation of Queensland Corrective Services’ process for the classification, placement and transfer of prisoners

Published 3 Dec 2007 | Local councils

An investigation into the Redland Shire Council’s management of a complaint against a councillor.

Published 6 Mar 2007 | State departments

An investigation into the actions of the Department of Main Roads in relation to noise and safety issues concerning the Pacific Motorway.

P (07) 3005 7000 (outside of Brisbane)

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