All publications QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2022: Helping agencies to improve decision-making Published 12 Apr 2022 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202022%20-%20PUBLIC%20DIGITAL.PDF.aspx Casebook 2020: Helping agencies to improve decision-making Published 26 Feb 2021 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/217/Queensland%20Ombudsman%20-%20Casebook%202020%20-%20PUBLIC%20DIGITAL.PDF.aspx Management of child safety complaints - second report Published 5 Jun 2020 | State departments An investigation into the management of child safety complaints within the Department of Child Safety, Youth and Women. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Management%20of%20child%20safety%20complaints%20-%20second%20report%20-%20DIGITAL.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/about-us/media/media-release-management-of-child-safety-complaints-second-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.youtube.com/watch?v=0nTAPdhnwO4&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Strip Searching of Female Prisoners Report Published 30 Sep 2014 | State departments An investigation into the strip search practices at Townsville Women’s Correctional Centre Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/239/The_strip_searching_of_female_prisioners_report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Water Licences Report Published 8 May 2014 | State departments An investigation into the administration of water licence decision-making under Chapter 2, Part 6 of the Water Act 2000 Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/242/The%20Water%20License%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2022: Helping agencies to improve decision-making Published 12 Apr 2022 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202022%20-%20PUBLIC%20DIGITAL.PDF.aspx Casebook 2020: Helping agencies to improve decision-making Published 26 Feb 2021 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/217/Queensland%20Ombudsman%20-%20Casebook%202020%20-%20PUBLIC%20DIGITAL.PDF.aspx Management of child safety complaints - second report Published 5 Jun 2020 | State departments An investigation into the management of child safety complaints within the Department of Child Safety, Youth and Women. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Management%20of%20child%20safety%20complaints%20-%20second%20report%20-%20DIGITAL.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/about-us/media/media-release-management-of-child-safety-complaints-second-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.youtube.com/watch?v=0nTAPdhnwO4&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Strip Searching of Female Prisoners Report Published 30 Sep 2014 | State departments An investigation into the strip search practices at Townsville Women’s Correctional Centre Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/239/The_strip_searching_of_female_prisioners_report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Water Licences Report Published 8 May 2014 | State departments An investigation into the administration of water licence decision-making under Chapter 2, Part 6 of the Water Act 2000 Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/242/The%20Water%20License%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Casebook 2022: Helping agencies to improve decision-making Published 12 Apr 2022 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202022%20-%20PUBLIC%20DIGITAL.PDF.aspx
Casebook 2020: Helping agencies to improve decision-making Published 26 Feb 2021 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/217/Queensland%20Ombudsman%20-%20Casebook%202020%20-%20PUBLIC%20DIGITAL.PDF.aspx
Management of child safety complaints - second report Published 5 Jun 2020 | State departments An investigation into the management of child safety complaints within the Department of Child Safety, Youth and Women. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Management%20of%20child%20safety%20complaints%20-%20second%20report%20-%20DIGITAL.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/about-us/media/media-release-management-of-child-safety-complaints-second-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.youtube.com/watch?v=0nTAPdhnwO4&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F
Strip Searching of Female Prisoners Report Published 30 Sep 2014 | State departments An investigation into the strip search practices at Townsville Women’s Correctional Centre Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/239/The_strip_searching_of_female_prisioners_report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Water Licences Report Published 8 May 2014 | State departments An investigation into the administration of water licence decision-making under Chapter 2, Part 6 of the Water Act 2000 Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/242/The%20Water%20License%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg