Ombudsman investigative reports

Complaints Matter (Local Councils) Report

Published 15 Sep 2010 | Local councils

A review of the complaints management systems of Queensland local councils.

Complaints Matter (Queensland Government Agencies) Report

Published 4 Feb 2010 | State departments

A review of the complaints management systems of Queensland government agencies.

Councillor Code of Conduct Report

Published 3 Dec 2007 | Local councils

An investigation into the Redland Shire Council’s management of a complaint against a councillor.

Pacific Motorway Report

Published 6 Mar 2007 | State departments

An investigation into the actions of the Department of Main Roads in relation to noise and safety issues concerning the Pacific Motorway.

Baby Kate Report

Published 6 Oct 2003 | State departments

An investigation into the adequacy of the actions of certain government agencies in relation to the safety, well being and care of the late baby Kate, ...

Brooke Brennan Report

Published 31 May 2002 | State departments

An investigation into the adequacy of the actions of three government agencies in relation to the safety of the late Brooke Brennan, aged three. & ...

P (07) 3005 7000 (outside of Brisbane)

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