All publications Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | State departments An investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s story. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/596/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/596/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx The Indigenous birth registration report Published 15 Jun 2018 | State departments An investigation into the under-registration of Indigenous births in Queensland. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/514/The%20Indigenous%20birth%20registration%20report.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=FufC_VFnmHc&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Cairns Regional Council councillor conflicts of interest report Published 24 Oct 2017 | Local councils An investigation into the way in which councillors at Cairns Regional Council deal with conflicts of interest Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/505/The_Cairns_Regional_Council_councillor_conflicts_of_interest_report.PDF.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Patient Travel Subsidy Scheme report Published 7 Jun 2017 | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Redland City Council Defamation Report Published 5 Jan 2017 | Local councils An investigation into the threat of legal action against two residents by Redland City Council. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/479/The%20Redland%20City%20Council%20Defamation%20Report%20-%20final.pdf.aspx Media Button URL /improve-public-administration/newsletters/articles/2017/november/the-redland-city-council-defamation-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Workplace Electrocution Project Published 30 Jun 2005 | State departments A report on investigations into the adequacy of the responses of government agencies to nine fatal electrical incidents and an analysis of the effecti ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/244/Workplace%20Electrocution%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Brooke Brennan Report Published 31 May 2002 | State departments An investigation into the adequacy of the actions of three government agencies in relation to the safety of the late Brooke Brennan, aged three. & ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/222/brooke_brennan_report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | State departments An investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s story. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/596/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/596/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx The Indigenous birth registration report Published 15 Jun 2018 | State departments An investigation into the under-registration of Indigenous births in Queensland. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/514/The%20Indigenous%20birth%20registration%20report.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=FufC_VFnmHc&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Cairns Regional Council councillor conflicts of interest report Published 24 Oct 2017 | Local councils An investigation into the way in which councillors at Cairns Regional Council deal with conflicts of interest Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/505/The_Cairns_Regional_Council_councillor_conflicts_of_interest_report.PDF.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Patient Travel Subsidy Scheme report Published 7 Jun 2017 | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Redland City Council Defamation Report Published 5 Jan 2017 | Local councils An investigation into the threat of legal action against two residents by Redland City Council. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/479/The%20Redland%20City%20Council%20Defamation%20Report%20-%20final.pdf.aspx Media Button URL /improve-public-administration/newsletters/articles/2017/november/the-redland-city-council-defamation-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Workplace Electrocution Project Published 30 Jun 2005 | State departments A report on investigations into the adequacy of the responses of government agencies to nine fatal electrical incidents and an analysis of the effecti ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/244/Workplace%20Electrocution%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Brooke Brennan Report Published 31 May 2002 | State departments An investigation into the adequacy of the actions of three government agencies in relation to the safety of the late Brooke Brennan, aged three. & ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/222/brooke_brennan_report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | State departments An investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s story. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/596/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx
Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/596/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx
The Indigenous birth registration report Published 15 Jun 2018 | State departments An investigation into the under-registration of Indigenous births in Queensland. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/514/The%20Indigenous%20birth%20registration%20report.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=FufC_VFnmHc&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
The Cairns Regional Council councillor conflicts of interest report Published 24 Oct 2017 | Local councils An investigation into the way in which councillors at Cairns Regional Council deal with conflicts of interest Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/505/The_Cairns_Regional_Council_councillor_conflicts_of_interest_report.PDF.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
The Patient Travel Subsidy Scheme report Published 7 Jun 2017 | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
The Redland City Council Defamation Report Published 5 Jan 2017 | Local councils An investigation into the threat of legal action against two residents by Redland City Council. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/479/The%20Redland%20City%20Council%20Defamation%20Report%20-%20final.pdf.aspx Media Button URL /improve-public-administration/newsletters/articles/2017/november/the-redland-city-council-defamation-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Workplace Electrocution Project Published 30 Jun 2005 | State departments A report on investigations into the adequacy of the responses of government agencies to nine fatal electrical incidents and an analysis of the effecti ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/244/Workplace%20Electrocution%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Brooke Brennan Report Published 31 May 2002 | State departments An investigation into the adequacy of the actions of three government agencies in relation to the safety of the late Brooke Brennan, aged three. & ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/222/brooke_brennan_report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg