All publications Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Video Media Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | Investigation in progress | State departments An investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s story. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/596/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/596/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx Workplace Death Investigations Report Published 18 Nov 2015 | State departments An investigation into the quality of workplace death investigations conducted by the Office of Fair and Safe Work Queensland. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/243/Workplace%20Deaths%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Lakeside Noise Report Published 9 Nov 2015 | State departments An investigation of action taken by Moreton Bay Regional Council to regulate noise emissions from Lakeside Motor Racing Circuit. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/230/Lakeside%20Noise%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Ownership Transfer Fee Report Published 18 Dec 2013 | Local councils An investigation into the amount charged by Brisbane City Council (council) for its Ownership Transfer Fee. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/235/Ownership%20Transfer%20Fee%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Liquor Report Published 17 Dec 2013 | State departments An investigation into the regulation of licensed premises by the Office of Liquor and Gaming Regulation. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/231/The_Liquor_Report.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/231/Liquor%20Report%20-%20Ombudsman%20statement.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Asbestos Report Published 21 Mar 2013 | State departments An investigation into the regulation of asbestos in Queensland. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/219/Asbestos_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Brisbane City Council's Tennyson Reach Parkland Transactions Report Published 27 Feb 2013 | Local councils An investigation into council transactions with Mirvac Queensland Pty Ltd regarding the purchase of land at Tennyson Reach. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/221/BCC_Tennyson_Reach_Parkland_Transactions_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Page1 2 Next
Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Video Media Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | Investigation in progress | State departments An investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s story. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/596/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/596/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx Workplace Death Investigations Report Published 18 Nov 2015 | State departments An investigation into the quality of workplace death investigations conducted by the Office of Fair and Safe Work Queensland. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/243/Workplace%20Deaths%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Lakeside Noise Report Published 9 Nov 2015 | State departments An investigation of action taken by Moreton Bay Regional Council to regulate noise emissions from Lakeside Motor Racing Circuit. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/230/Lakeside%20Noise%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Ownership Transfer Fee Report Published 18 Dec 2013 | Local councils An investigation into the amount charged by Brisbane City Council (council) for its Ownership Transfer Fee. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/235/Ownership%20Transfer%20Fee%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Liquor Report Published 17 Dec 2013 | State departments An investigation into the regulation of licensed premises by the Office of Liquor and Gaming Regulation. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/231/The_Liquor_Report.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/231/Liquor%20Report%20-%20Ombudsman%20statement.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Asbestos Report Published 21 Mar 2013 | State departments An investigation into the regulation of asbestos in Queensland. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/219/Asbestos_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Brisbane City Council's Tennyson Reach Parkland Transactions Report Published 27 Feb 2013 | Local councils An investigation into council transactions with Mirvac Queensland Pty Ltd regarding the purchase of land at Tennyson Reach. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/221/BCC_Tennyson_Reach_Parkland_Transactions_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Page1 2 Next
Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Video Media Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx
Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | Investigation in progress | State departments An investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s story. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/596/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx
Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/596/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx
Workplace Death Investigations Report Published 18 Nov 2015 | State departments An investigation into the quality of workplace death investigations conducted by the Office of Fair and Safe Work Queensland. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/243/Workplace%20Deaths%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Lakeside Noise Report Published 9 Nov 2015 | State departments An investigation of action taken by Moreton Bay Regional Council to regulate noise emissions from Lakeside Motor Racing Circuit. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/230/Lakeside%20Noise%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Ownership Transfer Fee Report Published 18 Dec 2013 | Local councils An investigation into the amount charged by Brisbane City Council (council) for its Ownership Transfer Fee. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/235/Ownership%20Transfer%20Fee%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Liquor Report Published 17 Dec 2013 | State departments An investigation into the regulation of licensed premises by the Office of Liquor and Gaming Regulation. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/231/The_Liquor_Report.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/231/Liquor%20Report%20-%20Ombudsman%20statement.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Asbestos Report Published 21 Mar 2013 | State departments An investigation into the regulation of asbestos in Queensland. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/219/Asbestos_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Brisbane City Council's Tennyson Reach Parkland Transactions Report Published 27 Feb 2013 | Local councils An investigation into council transactions with Mirvac Queensland Pty Ltd regarding the purchase of land at Tennyson Reach. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/221/BCC_Tennyson_Reach_Parkland_Transactions_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg