All publications QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2022: Helping agencies to improve decision-making Published 12 Apr 2022 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202022%20-%20PUBLIC%20DIGITAL.PDF.aspx Underground Coal Gasification Report Published 19 Sep 2012 | State departments An investigation into the approval and oversight of the Kingaroy Underground Coal Gasification project. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/241/The%20Underground%20Coal%20Gasification%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Ombudsman Recommendations to Councils Report Published 12 Jul 2012 | Local councils This report examines the implementation and effectiveness of the Ombudsman’s recommendations to councils between 1 July 2007 and 30 June 2010. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/234/Recommendations_Report_15_June_2012.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Councillor Code of Conduct Report Published 3 Dec 2007 | Local councils An investigation into the Redland Shire Council’s management of a complaint against a councillor. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/226/Councillor_Code_of_Conduct_Report%20without%20Appx%202.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Pacific Motorway Report Published 6 Mar 2007 | State departments An investigation into the actions of the Department of Main Roads in relation to noise and safety issues concerning the Pacific Motorway. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/236/Pacific_Motorway_Report_March_07_minus_appendices.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2022: Helping agencies to improve decision-making Published 12 Apr 2022 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202022%20-%20PUBLIC%20DIGITAL.PDF.aspx Underground Coal Gasification Report Published 19 Sep 2012 | State departments An investigation into the approval and oversight of the Kingaroy Underground Coal Gasification project. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/241/The%20Underground%20Coal%20Gasification%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Ombudsman Recommendations to Councils Report Published 12 Jul 2012 | Local councils This report examines the implementation and effectiveness of the Ombudsman’s recommendations to councils between 1 July 2007 and 30 June 2010. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/234/Recommendations_Report_15_June_2012.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Councillor Code of Conduct Report Published 3 Dec 2007 | Local councils An investigation into the Redland Shire Council’s management of a complaint against a councillor. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/226/Councillor_Code_of_Conduct_Report%20without%20Appx%202.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Pacific Motorway Report Published 6 Mar 2007 | State departments An investigation into the actions of the Department of Main Roads in relation to noise and safety issues concerning the Pacific Motorway. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/236/Pacific_Motorway_Report_March_07_minus_appendices.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Casebook 2022: Helping agencies to improve decision-making Published 12 Apr 2022 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202022%20-%20PUBLIC%20DIGITAL.PDF.aspx
Underground Coal Gasification Report Published 19 Sep 2012 | State departments An investigation into the approval and oversight of the Kingaroy Underground Coal Gasification project. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/241/The%20Underground%20Coal%20Gasification%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Ombudsman Recommendations to Councils Report Published 12 Jul 2012 | Local councils This report examines the implementation and effectiveness of the Ombudsman’s recommendations to councils between 1 July 2007 and 30 June 2010. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/234/Recommendations_Report_15_June_2012.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Councillor Code of Conduct Report Published 3 Dec 2007 | Local councils An investigation into the Redland Shire Council’s management of a complaint against a councillor. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/226/Councillor_Code_of_Conduct_Report%20without%20Appx%202.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Pacific Motorway Report Published 6 Mar 2007 | State departments An investigation into the actions of the Department of Main Roads in relation to noise and safety issues concerning the Pacific Motorway. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/236/Pacific_Motorway_Report_March_07_minus_appendices.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg