All publications Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/596/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx Workplace Death Investigations Report Published 18 Nov 2015 | State departments An investigation into the quality of workplace death investigations conducted by the Office of Fair and Safe Work Queensland. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/243/Workplace%20Deaths%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Lakeside Noise Report Published 9 Nov 2015 | State departments An investigation of action taken by Moreton Bay Regional Council to regulate noise emissions from Lakeside Motor Racing Circuit. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/230/Lakeside%20Noise%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Hendra Virus Report Published 3 Nov 2011 | State departments This investigation reviewed agency responses to Hendra virus incidents between 2006–2009. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/228/Hendra_Virus_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/228/Hendra_Exec_Summary.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/228/Hendra%20Report%20-%20Media%20release.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/228/Hendra%20Report%20-%20FAQs.pdf.aspx?Embed=Y Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y Airport Link Project Report Published 27 Jun 2011 | State departments An investigation into complaints about night-time surface work. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/218/Airport_Link_Report.pdf.aspx Media Button URL /ArticleDocuments/218/Airport_Link_Ombudsman_Statement.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/596/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx Workplace Death Investigations Report Published 18 Nov 2015 | State departments An investigation into the quality of workplace death investigations conducted by the Office of Fair and Safe Work Queensland. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/243/Workplace%20Deaths%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Lakeside Noise Report Published 9 Nov 2015 | State departments An investigation of action taken by Moreton Bay Regional Council to regulate noise emissions from Lakeside Motor Racing Circuit. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/230/Lakeside%20Noise%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Hendra Virus Report Published 3 Nov 2011 | State departments This investigation reviewed agency responses to Hendra virus incidents between 2006–2009. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/228/Hendra_Virus_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/228/Hendra_Exec_Summary.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/228/Hendra%20Report%20-%20Media%20release.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/228/Hendra%20Report%20-%20FAQs.pdf.aspx?Embed=Y Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y Airport Link Project Report Published 27 Jun 2011 | State departments An investigation into complaints about night-time surface work. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/218/Airport_Link_Report.pdf.aspx Media Button URL /ArticleDocuments/218/Airport_Link_Ombudsman_Statement.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/596/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx
Workplace Death Investigations Report Published 18 Nov 2015 | State departments An investigation into the quality of workplace death investigations conducted by the Office of Fair and Safe Work Queensland. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/243/Workplace%20Deaths%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Lakeside Noise Report Published 9 Nov 2015 | State departments An investigation of action taken by Moreton Bay Regional Council to regulate noise emissions from Lakeside Motor Racing Circuit. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/230/Lakeside%20Noise%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Hendra Virus Report Published 3 Nov 2011 | State departments This investigation reviewed agency responses to Hendra virus incidents between 2006–2009. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/228/Hendra_Virus_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/228/Hendra_Exec_Summary.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/228/Hendra%20Report%20-%20Media%20release.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/228/Hendra%20Report%20-%20FAQs.pdf.aspx?Embed=Y
Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y
Airport Link Project Report Published 27 Jun 2011 | State departments An investigation into complaints about night-time surface work. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/218/Airport_Link_Report.pdf.aspx Media Button URL /ArticleDocuments/218/Airport_Link_Ombudsman_Statement.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg