All publications QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2020: Helping agencies to improve decision-making Published 26 Feb 2021 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/217/Queensland%20Ombudsman%20-%20Casebook%202020%20-%20PUBLIC%20DIGITAL.PDF.aspx Management of child safety complaints - second report Published 5 Jun 2020 | State departments An investigation into the management of child safety complaints within the Department of Child Safety, Youth and Women. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Management%20of%20child%20safety%20complaints%20-%20second%20report%20-%20DIGITAL.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/about-us/media/media-release-management-of-child-safety-complaints-second-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.youtube.com/watch?v=0nTAPdhnwO4&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F The Cairns Regional Council councillor conflicts of interest report Published 24 Oct 2017 | Local councils An investigation into the way in which councillors at Cairns Regional Council deal with conflicts of interest Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/505/The_Cairns_Regional_Council_councillor_conflicts_of_interest_report.PDF.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Patient Travel Subsidy Scheme report Published 7 Jun 2017 | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Redland City Council Defamation Report Published 5 Jan 2017 | Local councils An investigation into the threat of legal action against two residents by Redland City Council. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/479/The%20Redland%20City%20Council%20Defamation%20Report%20-%20final.pdf.aspx Media Button URL /improve-public-administration/newsletters/articles/2017/november/the-redland-city-council-defamation-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2020: Helping agencies to improve decision-making Published 26 Feb 2021 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/217/Queensland%20Ombudsman%20-%20Casebook%202020%20-%20PUBLIC%20DIGITAL.PDF.aspx Management of child safety complaints - second report Published 5 Jun 2020 | State departments An investigation into the management of child safety complaints within the Department of Child Safety, Youth and Women. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Management%20of%20child%20safety%20complaints%20-%20second%20report%20-%20DIGITAL.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/about-us/media/media-release-management-of-child-safety-complaints-second-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.youtube.com/watch?v=0nTAPdhnwO4&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F The Cairns Regional Council councillor conflicts of interest report Published 24 Oct 2017 | Local councils An investigation into the way in which councillors at Cairns Regional Council deal with conflicts of interest Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/505/The_Cairns_Regional_Council_councillor_conflicts_of_interest_report.PDF.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Patient Travel Subsidy Scheme report Published 7 Jun 2017 | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Redland City Council Defamation Report Published 5 Jan 2017 | Local councils An investigation into the threat of legal action against two residents by Redland City Council. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/479/The%20Redland%20City%20Council%20Defamation%20Report%20-%20final.pdf.aspx Media Button URL /improve-public-administration/newsletters/articles/2017/november/the-redland-city-council-defamation-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Casebook 2020: Helping agencies to improve decision-making Published 26 Feb 2021 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/217/Queensland%20Ombudsman%20-%20Casebook%202020%20-%20PUBLIC%20DIGITAL.PDF.aspx
Management of child safety complaints - second report Published 5 Jun 2020 | State departments An investigation into the management of child safety complaints within the Department of Child Safety, Youth and Women. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Management%20of%20child%20safety%20complaints%20-%20second%20report%20-%20DIGITAL.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/about-us/media/media-release-management-of-child-safety-complaints-second-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.youtube.com/watch?v=0nTAPdhnwO4&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F
The Cairns Regional Council councillor conflicts of interest report Published 24 Oct 2017 | Local councils An investigation into the way in which councillors at Cairns Regional Council deal with conflicts of interest Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/505/The_Cairns_Regional_Council_councillor_conflicts_of_interest_report.PDF.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
The Patient Travel Subsidy Scheme report Published 7 Jun 2017 | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
The Redland City Council Defamation Report Published 5 Jan 2017 | Local councils An investigation into the threat of legal action against two residents by Redland City Council. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/479/The%20Redland%20City%20Council%20Defamation%20Report%20-%20final.pdf.aspx Media Button URL /improve-public-administration/newsletters/articles/2017/november/the-redland-city-council-defamation-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg