All publications QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx Casebook 2020: Helping agencies to improve decision-making Published 26 Feb 2021 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/217/Queensland%20Ombudsman%20-%20Casebook%202020%20-%20PUBLIC%20DIGITAL.PDF.aspx Management of child safety complaints - second report Published 5 Jun 2020 | State departments An investigation into the management of child safety complaints within the Department of Child Safety, Youth and Women. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Management%20of%20child%20safety%20complaints%20-%20second%20report%20-%20DIGITAL.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/about-us/media/media-release-management-of-child-safety-complaints-second-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.youtube.com/watch?v=0nTAPdhnwO4&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Miriam Vale IPA Report Published 5 Dec 2006 | Local councils An investigation into the Miriam Vale Shire Council’s management of development applications under the Integrated Planning Act 1997. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/232/Miriam_Vale_IPA_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Daintree River Ferry Report Published 5 Dec 2006 | State departments A review of the Douglas Shire Council’s tender process and related issues for the 2006 contract to operate the Daintree River Ferry. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/227/Daintree_River_Ferry_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx Casebook 2020: Helping agencies to improve decision-making Published 26 Feb 2021 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/217/Queensland%20Ombudsman%20-%20Casebook%202020%20-%20PUBLIC%20DIGITAL.PDF.aspx Management of child safety complaints - second report Published 5 Jun 2020 | State departments An investigation into the management of child safety complaints within the Department of Child Safety, Youth and Women. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Management%20of%20child%20safety%20complaints%20-%20second%20report%20-%20DIGITAL.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/about-us/media/media-release-management-of-child-safety-complaints-second-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.youtube.com/watch?v=0nTAPdhnwO4&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Miriam Vale IPA Report Published 5 Dec 2006 | Local councils An investigation into the Miriam Vale Shire Council’s management of development applications under the Integrated Planning Act 1997. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/232/Miriam_Vale_IPA_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Daintree River Ferry Report Published 5 Dec 2006 | State departments A review of the Douglas Shire Council’s tender process and related issues for the 2006 contract to operate the Daintree River Ferry. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/227/Daintree_River_Ferry_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx
Casebook 2020: Helping agencies to improve decision-making Published 26 Feb 2021 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/217/Queensland%20Ombudsman%20-%20Casebook%202020%20-%20PUBLIC%20DIGITAL.PDF.aspx
Management of child safety complaints - second report Published 5 Jun 2020 | State departments An investigation into the management of child safety complaints within the Department of Child Safety, Youth and Women. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Management%20of%20child%20safety%20complaints%20-%20second%20report%20-%20DIGITAL.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/about-us/media/media-release-management-of-child-safety-complaints-second-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.youtube.com/watch?v=0nTAPdhnwO4&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F
Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Miriam Vale IPA Report Published 5 Dec 2006 | Local councils An investigation into the Miriam Vale Shire Council’s management of development applications under the Integrated Planning Act 1997. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/232/Miriam_Vale_IPA_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Daintree River Ferry Report Published 5 Dec 2006 | State departments A review of the Douglas Shire Council’s tender process and related issues for the 2006 contract to operate the Daintree River Ferry. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/227/Daintree_River_Ferry_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg