All publications Palen Creek Correctional Centre inspection report Published 19 Jun 2025 | Correctional centres This report makes 27 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/Palen%20Creek%20Correction%20Centre%20Media%20Release_FINAL_19%20June%202025.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebooks Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Video Media Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | Investigation in progress | State departments | Ombudsman investigative reports An investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s story. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/611/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Miriam Vale IPA Report Published 5 Dec 2006 | Local councils An investigation into the Miriam Vale Shire Council’s management of development applications under the Integrated Planning Act 1997. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/232/Miriam_Vale_IPA_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Daintree River Ferry Report Published 5 Dec 2006 | State departments A review of the Douglas Shire Council’s tender process and related issues for the 2006 contract to operate the Daintree River Ferry. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/227/Daintree_River_Ferry_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Baby Kate Report Published 6 Oct 2003 | State departments An investigation into the adequacy of the actions of certain government agencies in relation to the safety, well being and care of the late baby Kate, ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/220/Baby_Kate_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Brooke Brennan Report Published 31 May 2002 | State departments An investigation into the adequacy of the actions of three government agencies in relation to the safety of the late Brooke Brennan, aged three. & ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/222/brooke_brennan_report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Palen Creek Correctional Centre inspection report Published 19 Jun 2025 | Correctional centres This report makes 27 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/Palen%20Creek%20Correction%20Centre%20Media%20Release_FINAL_19%20June%202025.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebooks Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Video Media Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | Investigation in progress | State departments | Ombudsman investigative reports An investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s story. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/611/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Miriam Vale IPA Report Published 5 Dec 2006 | Local councils An investigation into the Miriam Vale Shire Council’s management of development applications under the Integrated Planning Act 1997. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/232/Miriam_Vale_IPA_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Daintree River Ferry Report Published 5 Dec 2006 | State departments A review of the Douglas Shire Council’s tender process and related issues for the 2006 contract to operate the Daintree River Ferry. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/227/Daintree_River_Ferry_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Baby Kate Report Published 6 Oct 2003 | State departments An investigation into the adequacy of the actions of certain government agencies in relation to the safety, well being and care of the late baby Kate, ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/220/Baby_Kate_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Brooke Brennan Report Published 31 May 2002 | State departments An investigation into the adequacy of the actions of three government agencies in relation to the safety of the late Brooke Brennan, aged three. & ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/222/brooke_brennan_report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Palen Creek Correctional Centre inspection report Published 19 Jun 2025 | Correctional centres This report makes 27 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/Palen%20Creek%20Correction%20Centre%20Media%20Release_FINAL_19%20June%202025.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx
Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebooks Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Video Media Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx
Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | Investigation in progress | State departments | Ombudsman investigative reports An investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s story. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx
Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/611/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx
Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Miriam Vale IPA Report Published 5 Dec 2006 | Local councils An investigation into the Miriam Vale Shire Council’s management of development applications under the Integrated Planning Act 1997. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/232/Miriam_Vale_IPA_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Daintree River Ferry Report Published 5 Dec 2006 | State departments A review of the Douglas Shire Council’s tender process and related issues for the 2006 contract to operate the Daintree River Ferry. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/227/Daintree_River_Ferry_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Baby Kate Report Published 6 Oct 2003 | State departments An investigation into the adequacy of the actions of certain government agencies in relation to the safety, well being and care of the late baby Kate, ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/220/Baby_Kate_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Brooke Brennan Report Published 31 May 2002 | State departments An investigation into the adequacy of the actions of three government agencies in relation to the safety of the late Brooke Brennan, aged three. & ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/222/brooke_brennan_report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg