All publications Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Hendra Virus Report Published 3 Nov 2011 | State departments This investigation reviewed agency responses to Hendra virus incidents between 2006–2009. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/228/Hendra_Virus_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/228/Hendra_Exec_Summary.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/228/Hendra%20Report%20-%20Media%20release.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/228/Hendra%20Report%20-%20FAQs.pdf.aspx?Embed=Y Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Pacific Motorway Report Published 6 Mar 2007 | State departments An investigation into the actions of the Department of Main Roads in relation to noise and safety issues concerning the Pacific Motorway. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/236/Pacific_Motorway_Report_March_07_minus_appendices.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Hendra Virus Report Published 3 Nov 2011 | State departments This investigation reviewed agency responses to Hendra virus incidents between 2006–2009. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/228/Hendra_Virus_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/228/Hendra_Exec_Summary.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/228/Hendra%20Report%20-%20Media%20release.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/228/Hendra%20Report%20-%20FAQs.pdf.aspx?Embed=Y Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Pacific Motorway Report Published 6 Mar 2007 | State departments An investigation into the actions of the Department of Main Roads in relation to noise and safety issues concerning the Pacific Motorway. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/236/Pacific_Motorway_Report_March_07_minus_appendices.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Hendra Virus Report Published 3 Nov 2011 | State departments This investigation reviewed agency responses to Hendra virus incidents between 2006–2009. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/228/Hendra_Virus_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/228/Hendra_Exec_Summary.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/228/Hendra%20Report%20-%20Media%20release.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/228/Hendra%20Report%20-%20FAQs.pdf.aspx?Embed=Y
Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y
Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Pacific Motorway Report Published 6 Mar 2007 | State departments An investigation into the actions of the Department of Main Roads in relation to noise and safety issues concerning the Pacific Motorway. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/236/Pacific_Motorway_Report_March_07_minus_appendices.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg