All publications Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Patient Travel Subsidy Scheme report Published 7 Jun 2017 | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Workplace Death Investigations Report Published 18 Nov 2015 | State departments An investigation into the quality of workplace death investigations conducted by the Office of Fair and Safe Work Queensland. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/243/Workplace%20Deaths%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | State departments This report discusses the principles of good regulatory practice from a public sector perspective. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Patient Travel Subsidy Scheme report Published 7 Jun 2017 | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Workplace Death Investigations Report Published 18 Nov 2015 | State departments An investigation into the quality of workplace death investigations conducted by the Office of Fair and Safe Work Queensland. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/243/Workplace%20Deaths%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | State departments This report discusses the principles of good regulatory practice from a public sector perspective. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
The Patient Travel Subsidy Scheme report Published 7 Jun 2017 | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Workplace Death Investigations Report Published 18 Nov 2015 | State departments An investigation into the quality of workplace death investigations conducted by the Office of Fair and Safe Work Queensland. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/243/Workplace%20Deaths%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | State departments This report discusses the principles of good regulatory practice from a public sector perspective. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg