Ombudsman investigative reports

Learning from experience

Published 15 Nov 2022 | State departments

Insights from 20 years of Queensland Ombudsman investigation reports.

Underground Coal Gasification Report

Published 19 Sep 2012 | State departments

An investigation into the approval and oversight of the Kingaroy Underground Coal Gasification project.

Ombudsman Recommendations to Councils Report

Published 12 Jul 2012 | Local councils

This report examines the implementation and effectiveness of the Ombudsman’s recommendations to councils between 1 July 2007 and 30 June 2010.

Complaints Matter (Local Councils) Report

Published 15 Sep 2010 | Local councils

A review of the complaints management systems of Queensland local councils.

Complaints Matter (Queensland Government Agencies) Report

Published 4 Feb 2010 | State departments

A review of the complaints management systems of Queensland government agencies.

Baby Kate Report

Published 6 Oct 2003 | State departments

An investigation into the adequacy of the actions of certain government agencies in relation to the safety, well being and care of the late baby Kate, ...

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