All publications QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx
Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg