All publications QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Fire ants report Published 31 May 2021 | State departments An investigation into the timeliness of responses to notifications of suspected fire ant activity. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Fire%20ants%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2022: Helping agencies to improve decision-making Published 26 Feb 2021 | Casebooks Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Video Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202022%20-%20PUBLIC%20DIGITAL.PDF.aspx Underground Coal Gasification Report Published 19 Sep 2012 | State departments An investigation into the approval and oversight of the Kingaroy Underground Coal Gasification project. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/241/The%20Underground%20Coal%20Gasification%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Ombudsman Recommendations to Councils Report Published 12 Jul 2012 | Local councils This report examines the implementation and effectiveness of the Ombudsman’s recommendations to councils between 1 July 2007 and 30 June 2010. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/234/Recommendations_Report_15_June_2012.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Miriam Vale IPA Report Published 5 Dec 2006 | Local councils An investigation into the Miriam Vale Shire Council’s management of development applications under the Integrated Planning Act 1997. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/232/Miriam_Vale_IPA_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Daintree River Ferry Report Published 5 Dec 2006 | State departments A review of the Douglas Shire Council’s tender process and related issues for the 2006 contract to operate the Daintree River Ferry. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/227/Daintree_River_Ferry_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Fire ants report Published 31 May 2021 | State departments An investigation into the timeliness of responses to notifications of suspected fire ant activity. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Fire%20ants%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2022: Helping agencies to improve decision-making Published 26 Feb 2021 | Casebooks Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Video Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202022%20-%20PUBLIC%20DIGITAL.PDF.aspx Underground Coal Gasification Report Published 19 Sep 2012 | State departments An investigation into the approval and oversight of the Kingaroy Underground Coal Gasification project. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/241/The%20Underground%20Coal%20Gasification%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Ombudsman Recommendations to Councils Report Published 12 Jul 2012 | Local councils This report examines the implementation and effectiveness of the Ombudsman’s recommendations to councils between 1 July 2007 and 30 June 2010. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/234/Recommendations_Report_15_June_2012.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Miriam Vale IPA Report Published 5 Dec 2006 | Local councils An investigation into the Miriam Vale Shire Council’s management of development applications under the Integrated Planning Act 1997. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/232/Miriam_Vale_IPA_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Daintree River Ferry Report Published 5 Dec 2006 | State departments A review of the Douglas Shire Council’s tender process and related issues for the 2006 contract to operate the Daintree River Ferry. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/227/Daintree_River_Ferry_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Learning from experience Published 15 Nov 2022 | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Fire ants report Published 31 May 2021 | State departments An investigation into the timeliness of responses to notifications of suspected fire ant activity. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Fire%20ants%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Casebook 2022: Helping agencies to improve decision-making Published 26 Feb 2021 | Casebooks Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Video Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202022%20-%20PUBLIC%20DIGITAL.PDF.aspx
Underground Coal Gasification Report Published 19 Sep 2012 | State departments An investigation into the approval and oversight of the Kingaroy Underground Coal Gasification project. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/241/The%20Underground%20Coal%20Gasification%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Ombudsman Recommendations to Councils Report Published 12 Jul 2012 | Local councils This report examines the implementation and effectiveness of the Ombudsman’s recommendations to councils between 1 July 2007 and 30 June 2010. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/234/Recommendations_Report_15_June_2012.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Miriam Vale IPA Report Published 5 Dec 2006 | Local councils An investigation into the Miriam Vale Shire Council’s management of development applications under the Integrated Planning Act 1997. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/232/Miriam_Vale_IPA_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Daintree River Ferry Report Published 5 Dec 2006 | State departments A review of the Douglas Shire Council’s tender process and related issues for the 2006 contract to operate the Daintree River Ferry. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/227/Daintree_River_Ferry_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg