All publications Management of child safety complaints - second report Published 5 Jun 2020 | State departments An investigation into the management of child safety complaints within the Department of Child Safety, Youth and Women. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Management%20of%20child%20safety%20complaints%20-%20second%20report%20-%20DIGITAL.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/about-us/media/media-release-management-of-child-safety-complaints-second-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.youtube.com/watch?v=0nTAPdhnwO4&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Baby Kate Report Published 6 Oct 2003 | State departments An investigation into the adequacy of the actions of certain government agencies in relation to the safety, well being and care of the late baby Kate, ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/220/Baby_Kate_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Management of child safety complaints - second report Published 5 Jun 2020 | State departments An investigation into the management of child safety complaints within the Department of Child Safety, Youth and Women. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Management%20of%20child%20safety%20complaints%20-%20second%20report%20-%20DIGITAL.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/about-us/media/media-release-management-of-child-safety-complaints-second-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.youtube.com/watch?v=0nTAPdhnwO4&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Baby Kate Report Published 6 Oct 2003 | State departments An investigation into the adequacy of the actions of certain government agencies in relation to the safety, well being and care of the late baby Kate, ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/220/Baby_Kate_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Management of child safety complaints - second report Published 5 Jun 2020 | State departments An investigation into the management of child safety complaints within the Department of Child Safety, Youth and Women. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/217/Management%20of%20child%20safety%20complaints%20-%20second%20report%20-%20DIGITAL.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/about-us/media/media-release-management-of-child-safety-complaints-second-report Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Resource Button URL https://www.youtube.com/watch?v=0nTAPdhnwO4&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F
Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y
Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Coronial Recommendations Project Report Published 19 Dec 2006 | State departments An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Baby Kate Report Published 6 Oct 2003 | State departments An investigation into the adequacy of the actions of certain government agencies in relation to the safety, well being and care of the late baby Kate, ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/220/Baby_Kate_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg