All publications The Patient Travel Subsidy Scheme report Published 7 Jun 2017 | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Ownership Transfer Fee Report Published 18 Dec 2013 | Local councils An investigation into the amount charged by Brisbane City Council (council) for its Ownership Transfer Fee. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/235/Ownership%20Transfer%20Fee%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | State departments This report discusses the principles of good regulatory practice from a public sector perspective. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
The Patient Travel Subsidy Scheme report Published 7 Jun 2017 | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Ownership Transfer Fee Report Published 18 Dec 2013 | Local councils An investigation into the amount charged by Brisbane City Council (council) for its Ownership Transfer Fee. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/235/Ownership%20Transfer%20Fee%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | State departments This report discusses the principles of good regulatory practice from a public sector perspective. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
The Patient Travel Subsidy Scheme report Published 7 Jun 2017 | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Ownership Transfer Fee Report Published 18 Dec 2013 | Local councils An investigation into the amount charged by Brisbane City Council (council) for its Ownership Transfer Fee. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/235/Ownership%20Transfer%20Fee%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y
Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | State departments This report discusses the principles of good regulatory practice from a public sector perspective. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg