All publications Learning from experience Published 15 Nov 2022 Ombudsman investigative reports | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Patient Travel Subsidy Scheme report Published 7 Jun 2017 Ombudsman investigative reports | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Management of Child Safety Complaints Report Published 19 Jul 2016 Ombudsman investigative reports | State departments An investigation into the current child safety complaints management processes within the Department of Communities, Child Safety and Disability Servi ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Management_of_child_safety_complaints.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 Ombudsman investigative reports | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Q150 Contract Report Published 4 Dec 2008 Ombudsman investigative reports | State departments An investigation of the Department of the Premier and Cabinet’s contracting process for the writing of a history of Queensland. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/237/Q150_Contract_Report.pdf.aspx Snapshot Button URL /ArticleDocuments/237/Executive_Summary_Q150_Contract_Report.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Baby Kate Report Published 6 Oct 2003 Ombudsman investigative reports | State departments An investigation into the adequacy of the actions of certain government agencies in relation to the safety, well being and care of the late baby Kate, ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/220/Baby_Kate_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Learning from experience Published 15 Nov 2022 Ombudsman investigative reports | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Patient Travel Subsidy Scheme report Published 7 Jun 2017 Ombudsman investigative reports | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Management of Child Safety Complaints Report Published 19 Jul 2016 Ombudsman investigative reports | State departments An investigation into the current child safety complaints management processes within the Department of Communities, Child Safety and Disability Servi ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Management_of_child_safety_complaints.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 Ombudsman investigative reports | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Q150 Contract Report Published 4 Dec 2008 Ombudsman investigative reports | State departments An investigation of the Department of the Premier and Cabinet’s contracting process for the writing of a history of Queensland. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/237/Q150_Contract_Report.pdf.aspx Snapshot Button URL /ArticleDocuments/237/Executive_Summary_Q150_Contract_Report.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Baby Kate Report Published 6 Oct 2003 Ombudsman investigative reports | State departments An investigation into the adequacy of the actions of certain government agencies in relation to the safety, well being and care of the late baby Kate, ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/220/Baby_Kate_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Learning from experience Published 15 Nov 2022 Ombudsman investigative reports | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
The Patient Travel Subsidy Scheme report Published 7 Jun 2017 Ombudsman investigative reports | State departments An investigation into the administration of the Patient Travel Subsidy Scheme by Queensland Health. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/495/PTSS%20report%20final.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=tbDsQoxWHiI&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Management of Child Safety Complaints Report Published 19 Jul 2016 Ombudsman investigative reports | State departments An investigation into the current child safety complaints management processes within the Department of Communities, Child Safety and Disability Servi ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Management_of_child_safety_complaints.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 Ombudsman investigative reports | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Q150 Contract Report Published 4 Dec 2008 Ombudsman investigative reports | State departments An investigation of the Department of the Premier and Cabinet’s contracting process for the writing of a history of Queensland. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/237/Q150_Contract_Report.pdf.aspx Snapshot Button URL /ArticleDocuments/237/Executive_Summary_Q150_Contract_Report.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Baby Kate Report Published 6 Oct 2003 Ombudsman investigative reports | State departments An investigation into the adequacy of the actions of certain government agencies in relation to the safety, well being and care of the late baby Kate, ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/220/Baby_Kate_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg