All publications The Indigenous birth registration report Published 15 Jun 2018 | State departments An investigation into the under-registration of Indigenous births in Queensland. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/514/The%20Indigenous%20birth%20registration%20report.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=FufC_VFnmHc&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Toowoomba Regional Council Auction Notices Report Published 21 Dec 2016 | Local councils An investigation about Toowoomba Regional Council’s decision to include the name of a homeowner on an auction notice it erected outside of their prope ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/477/The_Toowoomba_Regional_Council_Auction_Notices_Report.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Liquor Report Published 17 Dec 2013 | State departments An investigation into the regulation of licensed premises by the Office of Liquor and Gaming Regulation. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/231/The_Liquor_Report.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/231/Liquor%20Report%20-%20Ombudsman%20statement.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | State departments This report discusses the principles of good regulatory practice from a public sector perspective. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
The Indigenous birth registration report Published 15 Jun 2018 | State departments An investigation into the under-registration of Indigenous births in Queensland. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/514/The%20Indigenous%20birth%20registration%20report.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=FufC_VFnmHc&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg The Toowoomba Regional Council Auction Notices Report Published 21 Dec 2016 | Local councils An investigation about Toowoomba Regional Council’s decision to include the name of a homeowner on an auction notice it erected outside of their prope ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/477/The_Toowoomba_Regional_Council_Auction_Notices_Report.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Liquor Report Published 17 Dec 2013 | State departments An investigation into the regulation of licensed premises by the Office of Liquor and Gaming Regulation. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/231/The_Liquor_Report.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/231/Liquor%20Report%20-%20Ombudsman%20statement.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | State departments This report discusses the principles of good regulatory practice from a public sector perspective. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
The Indigenous birth registration report Published 15 Jun 2018 | State departments An investigation into the under-registration of Indigenous births in Queensland. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/514/The%20Indigenous%20birth%20registration%20report.pdf.aspx Snapshot Button URL https://www.youtube.com/watch?v=FufC_VFnmHc&embeds_referring_euri=https%3A%2F%2Fwww.ombudsman.qld.gov.au%2F Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
The Toowoomba Regional Council Auction Notices Report Published 21 Dec 2016 | Local councils An investigation about Toowoomba Regional Council’s decision to include the name of a homeowner on an auction notice it erected outside of their prope ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/477/The_Toowoomba_Regional_Council_Auction_Notices_Report.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Liquor Report Published 17 Dec 2013 | State departments An investigation into the regulation of licensed premises by the Office of Liquor and Gaming Regulation. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/231/The_Liquor_Report.pdf.aspx?Embed=Y Media Button URL /ArticleDocuments/231/Liquor%20Report%20-%20Ombudsman%20statement.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Neville Report and Neville Report Update Published 29 Jun 2011 | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y
Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | State departments This report discusses the principles of good regulatory practice from a public sector perspective. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg