Resources and videos to help you
Resources
Find out:
ReachDeck is an application that gives reading and translation support to help you to access our website. The ‘Got a problem?’ translated brochure ReachDeck (PDF 1022.8KB) brochure has details on how to access ReachDeck in 14 languages.
Videos
To better explain our services, these videos detail:
- what an ombudsman is
- who we can assist
- how and when we should be contacted.
These tips for effectively seeking help with your complaint have a focus on the needs of people with impaired capacity.
These videos can be viewed in any order. It may be that someone only needs to view one or two to find the answers they are seeking.
Videos embedded below all include Auslan interpretation. They can be viewed in a playlist on our YouTube channel:
We have a duplicate playlist of this content to assist people with impaired vision:
Watch the Audio description version of this content.
Watch the Audio description version of this content.
Watch the Audio description version of this content.
Watch the Audio description version of this content.
Watch the Audio description version of this content.
Watch the Audio description version of this content.
Watch the Audio description version of this content.